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Community 14

Showing results in Teadmusbaas for: “New Messenger” (0)

Showing results in Community for: “New Messenger” (14)

Agent Instigated Chat
1Y
Personalise chat ringtone for agents
1Y
Custom Messenger buttons
11M
Show device that user is using for Live Chat (e.g. mobile, tablet, desktop)
1Y
Ability to open a chat with an agent-side
1Y
User chat: Automatic greeting when agent is assigned a chat
1Y
Option for agents to write in chat after user has left / timed-out
1Y
Chat full log
1Y
Trigger auto chat if:
1Y
Estimated Waiting Time
1Y
Chat Notification Sound
1Y
Client side visual notification that agent replied to chat
1Y
Option to increase font size for agent interface and chat
5M
Disable transcript download
1Y

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