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See an overview of ticket content without opening. - Community / Feature Request - Deskpro Support

4

See an overview of ticket content without opening. Finished

Add the possibility of seeing a short summary of the ticket without having to open the ticket.


Official response

Christine Loh

We are pleased to inform that this feature is now available. If you hover over the title of the ticket, you would be able to see a short summary of the ticket.

Manused