Linked Ticket Report - Community / Feature Request - Deskpro Support

Linked Ticket Report Collecting Feedback

Edward

Open a way to allow reporting on Linked Tickets.

Comment (1)

Matthew Wray

5 years ago

Hi Edward, You can pull some basic linked ticket information using the report below: SELECT tickets.id, tickets.parent_ticket.subject FROM tickets WHERE tickets.parent_ticket.id <> 0 SPLIT BY tickets.parent_ticket.id Hope that's useful. If you'd like any advice on expanding the report let us know.

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New Feature Request

Autor: Edward
Last update: 21. juuni 2019
Category: Tickets

Linked Ticket Report - Community / Feature Request - Deskpro Support

Linked Ticket Report Collecting Feedback

Comment (1)

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Sildid