Skip to main content

Customizing timeout before agent takes chat - Community / Feature Request - Deskpro Support

43

Customizing timeout before agent takes chat Under Review

When agents are online but don't take the chat for any reason, we should be able to customize timeout. At the moment, it will take around 2 minutes before timing out and display the ticket creation form.

Add a comment

Please log in or register to submit a comment.

Kas soovite salasõna meeldetuletust?