Add an 'unspecified' option for Department, and make Department required for closure. - Community / Feature Request - Deskpro Support

Add an 'unspecified' option for Department, and make Department required for closure. Collecting Feedback

James

It would be nice to have the option to have the Department field in a ticket default to being either blank or unspecified, and require a field to be chosen before the ticket is able to be closed by an agent.

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New Feature Request

Autor: James
Last update: 23. aug 2021
Category: Functionality

Add an 'unspecified' option for Department, and make Department required for closure. - Community / Feature Request - Deskpro Support

Add an 'unspecified' option for Department, and make Department required for closure. Collecting Feedback

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Sildid