Add agent permission to view \ hide Notes field. - Community / Feature Request - Deskpro Support

Add agent permission to view \ hide Notes field. Collecting Feedback

Jason Voice

We have a situation where we have auditors looking at tickets - both user and agent responses. The auditor will need to have an all depts access agent account, but we'd like to hide agent to agent notes as these can contain sensitive information (passwords etc). Thanks

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New Feature Request

Autor: Jason Voice
Creation date: Mar 10, 2015
Last update: Mar 10, 2015
Publish date: Mar 10, 2015
Category: Documentation

Add agent permission to view \ hide Notes field. - Community / Feature Request - Deskpro Support

Add agent permission to view \ hide Notes field. Collecting Feedback

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Sildid