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Title / Author
Status
Comments
Activity
0
Please add ticket satisfaction criteria to the ticket search function on the Agent site
Fusako Iwaya
15. okt 2021
Report
0
0
Search, categories and filter for uploaded images - knowledgebase
Colin
7. okt 2021
Report
0
0
Able to delete your previously uploaded images into knowledgebase
Colin
7. okt 2021
Report
0
5
Confirmation message pop up when changing department of a ticket
Amabel Watkins
27. sept 2021
Collecting Feedback
0
0
Search/filter and delete options for uploaded images
Colin
16. sept 2021
Collecting Feedback
0
6
Set triggers to run based on SLA statuses changing
Amabel Watkins
13. sept 2021
Collecting Feedback
0
0
Embedded Widget - Screenshot Function
Brandon Williams
7. sept 2021
Collecting Feedback
0
0
Embedded Widget - Context Sensitive Help
Brandon Williams
7. sept 2021
Report
0
0
Send the admin a notification when e-mail is rejected
Khaled Jmal
6. sept 2021
Collecting Feedback
0
0
Define working hours for escalations
Khaled Jmal
6. sept 2021
Report
0
0
Possibility to change default values for ticket advanced search
Stéphane Marteau
3. sept 2021
Report
0
1
Möglichkeit den Login für User abzuschalten
Alexander Pajak
26. aug 2021
Report
0
1
Massen-Löschung von Usern/ bulk user deletion
Alexander Pajak
26. aug 2021
Report
0
1
Archivierung von Tickets
Alexander Pajak
26. aug 2021
Report
0
0
Chat queue delete feedback
Sliced Tech
16. aug 2021
Report
0
11
Reporting on usergroups
Robert Tanka
13. aug 2021
Collecting Feedback
1
4
Create report that lists out the person the chat is aimed at in a note
Kirsty Darby
13. aug 2021
Collecting Feedback
0
12
Change the default selection in the ticket search
Marion Abramo
13. aug 2021
Collecting Feedback
0
6
Reports for users
Steffen Kemme
13. aug 2021
Collecting Feedback
0
4
Improved live reporting for Voice
Jeff Hauman
12. aug 2021
Collecting Feedback
0
3
Ability to create variables/global fields in the system
Robert Tanka
11. aug 2021
Collecting Feedback
0
3
Display organization Parent in ticket as well as the Organization
Douglas Martin
11. aug 2021
Report
0
5
Improve ticket debug logs
Eric Meiners
5. aug 2021
Collecting Feedback
0
9
Increase amount of tickets shown in ticket list
Schowdhury
3. aug 2021
Collecting Feedback
0
6
Improve HTML table formatting
Katelyn
3. aug 2021
Collecting Feedback
0
4
Support multi language in the mobile apps
Roxane Collin
2. aug 2021
Collecting Feedback
0
4
Slack App : Voice Integration
Zachery Woods
2. aug 2021
Report
0
4
Show the full hierarchy of custom fields in dpql report output
Victor Salgado
30. juuli 2021
Collecting Feedback
0
2
Chat permissions options, view historical chats.
Lu Parente
29. juuli 2021
Collecting Feedback
0
2
Support & Integration for Calendly Scheduling
Jacquot, Etienne P
29. juuli 2021
Collecting Feedback
0
3
CRM Listing - ability to show or hide Users set to "disabled"
Earene Lee
29. juuli 2021
Collecting Feedback
0
2
Ability to have individual meta titles for users
Patrick Shelley
27. juuli 2021
Collecting Feedback
0
3
Ability to add a value to, or remove a value from, a category-like field
Jeroen van der Steen
23. juuli 2021
Collecting Feedback
0
2
Saving attachments fails without indication when the virus scanner interferes
Jeroen van der Steen
22. juuli 2021
In Development
0
5
DeskPro Variables for Snippets
Elliott Collins
20. juuli 2021
In Development
1
2
Modifiable robots.txt file
Stella Ruibal
23. juuli 2021
Collecting Feedback
0
6
Parsing message content into custom fields
Robert Tanka
16. juuli 2021
Collecting Feedback
0
26
More filter options for text box custom fields
Ahmad Sahrizal
16. juuli 2021
Collecting Feedback
0
4
API for getting the result of a DPQL Query
Joël Messas
16. juuli 2021
Report
0
3
When copying text into Deskpro reply box, would like it to retain original formatting
R, Shankirth S
14. juuli 2021
Collecting Feedback
0
7
Ticket filters with 'OR' logical condition
Stéphane Marteau
14. juuli 2021
Collecting Feedback
0
4
Open in a new tab checkbox for Guides
Alexander Lloyd Clemons
9. juuli 2021
Under Review
0
3
Option for custom links behind the ticket ID number in reports
Amabel Watkins
5. juuli 2021
Collecting Feedback
0
3
Task criteria in ticket triggers
Rob Rooney
2. juuli 2021
Collecting Feedback
0
12
Hiding Untranslated Articles
Marco Sanz
30. juuni 2021
Collecting Feedback
1
3
Disable transcript download
Futa Odahara
23. juuni 2021
In Development
0
7
Guide Subscriptions/Notifications
Jason Gillan
18. juuni 2021
Collecting Feedback
0
4
Stop logged in users from being able to edit their name in the ticket submission form
hojjat mehrabi
17. juuni 2021
Collecting Feedback
0
4
Retain existing field values when adding other values to a multi select field via a trigger
Scott Cove
11. juuni 2021
Collecting Feedback
0
3
Import/Export of objects from the admin area, such as triggers and templates.
Scott Cove
17. juuni 2021
Report
0