Etiquetas de búsqueda - Deskpro Support
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Enable Trigger on Billing & Logs add/update
Would be great to be able to have a trigger on Billing and Logs add/update thus we could call a webh...
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invoicing tab
Hi We are looking for all-in-one cloud application to not only provide customer support via helpdesk...
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Add time and\or charges under the properties tab.
It would be beneficial to streamlining ticket updates if the ticket charge and time fields were able...
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Ticket Billing Charge URI incorrect
API Documentation for ticket billing charges is not correct. URI Listed: /ticket/{ticket_id}/billing...
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Give Users Service (Support) Credits to use as part of their support contract
Add the capability for a support organization to allocate service or support credits a user can use ...
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Global setting of monetary billing
It would be nice to be able to set a global value for monetary billing within Deskpro, even if so yo...
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Billing Default timer to Off
When billing in enabled, have an option to change the default option in Billing reply to leave the b...
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Ticket Layout Editor for Billing
Please add 'Billing' in the Ticket Elements so the manager of the organization can view the billing ...
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Billing Report for hours only instead of days
Can we have an option on the report to show hours only instead of days and hours? If a trainer is on...
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Billing in New Ticket Window
When creating a new ticket from deskpro, having the option to enter billing information so that you ...
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Action codes for time log and billing
When an agent replies via email it would be helpful if there was a way to add entries to the time an...
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API - Custom Billing Fields
Can there be a way to access the "Custom billing fields" through the API
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Prepaid tickets/time for users to use for support
We have contracts with a number of clients who get a perpaid ticket or time pack. They get like 10 t...
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Billing date and time choice
Please add a choice for date start and time directly instead of needing to go back and edit a time e...
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The operation "billing-charges" is not available in the v2 API
The Deskpro v2 API does not seem have an operation endpoint for "billing-charges".
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Billing applied based on different criteria, not just globally.
Allowing billing to be enable per Organization or Department or Team.