Extension of Authentication Options (5.2) - Noticias / Product - Deskpro Support

mar 13 2017

Extension of Authentication Options (5.2)

We have extended the authentication options available so that you can now:

- add agents/users to multiple usergroups

- add agents to teams

- add labels to agents

- add labels from value

- make an agent an admin

You can also now add multiple actions at a time and add filters e.g Add to agent permission group 'only if X'.

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