Ir al contenido principal

DeskPRO Build #215 Released - Noticias / Release Announcements - Deskpro Support

Jan 8 2013

DeskPRO Build #215 Released

Lista de autores

We are pleased to announce a new release of the DeskPRO helpdesk platform, build #215.

The following is an automatically generated list of changes in this release:

  • Fix auto-update-is-running trigger not being reset in some cases
  • Edit mode on agent ticket now respects ticket layouts
  • Don't autocomplete first response SLAs when creating a ticket as an agent.
  • Improve display of label changes in agent notifications.
  • Fix situation where participant add/remove is listed backwards in agent notification. Improve the display of multiple ticket notification log entries.
  • Need to add CCs to ticket before flushing so extra users are included in response
  • Some cleanup of some dead actions in controllers
  • Missing rt in export to csv link
  • Remove a bunch of bad routes
  • Dont cascade remove org when removing Person through the ORM (only affects merging)
  • Try to use Thread-Topic header with bounced messages to find original ticket if we cant determine it based on normal Subject
  • Add missing OOO subject pattern
  • Add debug option to log all delete queries
  • Use negative range to try and prevent 'sequence too large' errors on windows
  • Correct a on delete action on chat_conversations
  • Y/n confirmations during interactive upgrader only accept specifically y,yes,n,no. Fix label for database backup confirmation message
  • Add font color to tinymce editor
  • Agent emails now have a direct link to manage their notification options.
  • Fix the ticket editor stripping out white space when toggling HTML view on and off.
  • Allow ticket snippet inserts to be undone.
  • Speed up displaying the snippets overlay with many snippets.
  • When splitting messages to a new ticket, ensure that filter counts are updated as necessary.
  • Fix some minor UI issues with the agent chat.
  • Provide tools to validate comments on feedback/articles/etc from the comment list.

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.

Útil Poco útil

29 de 60 personas considera que esta página es útil

Nuevo comentario

Por favor, ingresa o regístrate para enviar un comentario.

¿Necesitas que te recordemos la contraseña?