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How do I disable keyboard shortcuts? - Base de conocimiento / Deskpro Legacy - Deskpro Support

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How do I disable keyboard shortcuts?

Sangeetha Lakshminarayana

Última actualización: 31 ago 2023 por Lara Proud

If you don't want the agent interface keyboard shortcuts (e.g. pressing T opens a new ticket if you are not typing into a text entry area), go to Admin > Agents > Settings and uncheck Enable Keyboard Shortcuts near the bottom to turn off shortcuts for all agents.

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Autor: Ben Henley
Last update: 31 ago 2023