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DeskPRO Build #426 Released - Release Announcements - Deskpro Support

OCT 29 2015

DeskPRO Build #426 Released

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This release fixes a critical security issue that affects earlier DeskPRO On-Premise versions. It is important that you update your DeskPRO installation immediately

In most cases, you can update from the admin interface home page using the automatic updater:

 

 

 

If that does not work, please either: 

 

a) Use the command-line updater.

 

b) Manually update your helpdesk.

 

If you have any problems updating, please immediately contact DeskPRO Support at support@deskpro.com

The DeskPRO team apologies for the inconvenience caused by this urgent security release but stresses the urgency of upgrading your DeskPRO installation immediately. 

Note: The Cloud platform is NOT affected.

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Comments (2)

Stephen Pienaar
I would be helpful to know which versions of Deskpro are affected.

We upgrade Deskpro fairly frequently (monthly) but not necessarily every single new version released. If we knew if our installed version was vulnerable, it would help us prioritise the upgrade.
Ben Henley
You should assume that any version before 426 is vulnerable.

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