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DeskPRO Build #41 Released - Release Announcements - Deskpro Support

JUL 5 2012

DeskPRO Build #41 Released

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We are pleased to announce a new release of the DeskPRO helpdesk platform, build #41.

The following is an automatically generated list of changes in this release:

  • Fix error 715: bad handling of 404 on chat view
  • Fix error 716: Undefined variable: absolute
  • Tweak agent notification subjects
  • Dont do HTML cleaning until after cutter is run, it'll mess with the patterns
  • Admin: Show disabled helpdesk notice for helpdesk-offline.trigger file, clicking enable button deletes file too
  • Snippets window: Fix alert about unsaved form, fix textarea not expanding
  • Ommit messages in history when it gets too long
  • Update a few paths
  • Updated language: Italian - Added 404 phrases
  • Update build tool to tally changes while building
  • update subjects for some agent ticket emails
  • update path for various language tools
  • dont edit htaccess during build, no reason to
  • Need to include DpShutdown in system.php too for build scripts that dont use kernel booter
  • Get editing phrases working again with phrases from the filesystem
  • Get installing lang packs working from admin, add command to build lang files from transifex
  • Lang changes - Default phrases are read from the filesystem - Langs have flags to set level of completion they're at - Lang titles/ids comes from manifest.php file - Add class to build phrase files
  • Fix path of helpdesk-offline.trigger file
  • Add description files
  • Move lang files into subdir of languages/
  • Body full should be same as body just without cut
  • Some tweaks to the cutter to catch more cases, especially with whitespace as HTML entities. Also simplified some of the string mutations a bit.
  • Mod QueryPath to always pass in UTF-8 string unless otherwise specified
  • Add missing Close status option in replybox if you have permission to close tickets
  • Make build clickable when up to date to bring up usual changelog
  • Correct width of input boxes on license request form
  • Fix linkifyHtml. DOMDocument mangling UTF-8 again.
  • Fixes around "From" address of email gateway notifications. - Fix importer to set proper address accounts - If no matching email addresses are set on a notify email, then the default (currently first) is used. This ensures an email always has a route back to the helpdesk.
  • Fix auto-linker linking URLs and emails that were already linked in html
  • Fix iphone pattern
  • Fix links in email footers
  • Fix 'workflow' tooltips in agent perm table
  • Add wrapper around shutdown functions so they execute in userspace rather than in PHP's shutdown phase. Gives us a bit more flexibility

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.

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