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DeskPRO Build #371 Released - Release Announcements - Deskpro Support

OCT 3 2014

DeskPRO Build #371 Released

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We are pleased to announce a new release of the DeskPRO helpdesk platform, build #371.

The following is an automatically generated list of changes in this release:

  • FIX Agent: Dismissing/clicking last notification shows a 'flash' before closing menu
  • FIX Agent: Clicking on a notification would close the notification menu
  • FIX Some EWS servers would not authenticate with DeskPRO because the NTLM auth method was disabled
  • FIX Installer (and possibly some other admin or reports sections) would not always work in IE9
  • FIX If a phrase was overridden in English, that English phrase would be used in other languages if those languages did not also override it
  • FIX URL auto-correction was not working (e.g., if you had https URL but users arrived at non-https URL, they were not redirected)
  • FIX Logged errors if you delete an agent while they have an active session in the agent interface
  • FIX Creating ticket via API would fail if custom fields were set
  • FIX fixed error caused by php bug #43200

This update has now been rolled out to all Cloud customers.

If you are using DeskPRO Download, you can update your installation from the admin interface.

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