Skip to main content

DeskPRO Build #126 Released - Release Announcements - Deskpro Support

SEP 20 2012

DeskPRO Build #126 Released

Authors list

We are pleased to announce a new release of the DeskPRO helpdesk platform, build #126.

The following is an automatically generated list of changes in this release:

  • Fix error when trying to call method on popover page when its been unloaded
  • Fix snippets tooltip in chat
  • Fix fatal error about dev bundle not being enabled when requesting /dev/ in production mode
  • Update symfony sources
  • Update symfony version to 2.0.17
  • Fix floating sidebar from following scroll when its too long for the page
  • Run server checks again on settings page to catch import errors for web php
  • Fix a few XML declaration tags
  • Add billing totals to person and organization pages.
  • Add recent billing information to person/organization views.
  • Small timeout before using iframe history in IE to prevent access denied errors
  • Save raw addresses an email was sent to and use that for trigger criteria, instead of trying to figure out specific mailbox it was delivered into.
  • Fix archiving of old resolved tickets
  • Add currency option to ticket billing.
  • Fix when triggers set custom field that is later disabled
  • Do not initial ticket billing if not enabled, and ensure that the billing option on the reply form is always updated correctly after a reply.
  • Initial support for associating time charges/bills with tickets
  • Namespace messages passing from child to parent window so overlay widget doesnt try to act on ticketform messages
  • Add some logic to placement of tooltips so they dont overflow out of viewport
  • Allow agents to edit messages
  • Cleanup rejection view page a bit, allow reprocessing emails from admin interface
  • Clean up rejections list
  • Append message when full body has been clipped
  • Fix trailing dash
  • Fix internal email being prepended with extends tag in preprocessor
  • Catch rollback errors about no active trans so original exceptions log
  • Build script reverts any email templates
  • Support dutch/italian in email cutter through simple variable replacements in patterns file.
  • Fix when no cut was used, message_full would be empty but could still have empty elements, making the quote mark appear in agent interface
  • Fix an outlook cutter pattern for when theres a div wrapper after the hr
  • Fix editing layout template from admin interface always putting in subject
  • Add cutmarks that Outlook won't strip out
  • Fix error with DAYNAME() function in DPQL.
  • Add support for the REGEXP operator in DPQL.
  • Add additional MySQL pass through functions to DPQL.
  • Add DATE_FORMAT to allowed DPQL functions.
  • Setting should be 0
  • Add hidden setting for requrie agent marker, disable setting for upgrades who have custom templates that might have removed the marker
  • Fix warning when agent_ids choice is not array
  • Updated languages: Japanese - Japanese: Changed 8 phrases

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.

Helpful Unhelpful

12 of 31 people found this page helpful

Add a comment

Please log in or register to submit a comment.

Need a password reminder?