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  • I'm having trouble getting CSV import to work on my Cloud trial
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I'm having trouble getting CSV import to work on my Cloud trial

Ben Henley
2018-03-14
0 Comments
in Using Deskpro

Question:

I'm using your Cloud demo. When I try to import my user data in Admin > CRM > CSV Import, nothing happens. The progress bar fills up, but then it says "Last import state: No import data available." I'm sure I've used the right format - what's going on?

 

Answer:

This feature has been disabled on Cloud demos as it was being abused by spammers. CSV import will work as soon as you convert to a paid account.

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