Getting Started (18) Deskpro for HR Teams Deskpro for IT Teams 1. Personalize your helpdesk 2. Organize your departments 3. Add agents to Deskpro View 18 articles
Sales, Billing & Legal (29) Deskpro Security Deskpro Terms of Service Deskpro End-User License Agreement Deskpro Privacy Policy What limitations do the trial versions have? View 29 articles
Using Deskpro (238) QR Code for Mobile App Why am I receiving a 504 error when trying to download a ticket as a PDF? Hide Option to Upload Image Removing Comments on Satisfaction Can I change the title of the 'Department' field on the contact form? View 238 articles
Additional Services (14) Custom Product Development On-Premise Installation & Upgrades Integrations Data Import & Migrations Best Practice Consultancy View 14 articles
Developer & Reporting (80) I'm receiving a 403 status when using the V2 API. How can I fix this? How to create a report showing the impact of failed SLAs on Ticket satisfaction How do I display dates in the US format in reports? How can I see which tickets have been resolved by only one agent? How do I export my tickets? View 80 articles
Managing Deskpro On-Premise (125) Restore missing default avatars Providing us access to your Deskpro server that is behind a firewall (Linux) What is the difference between Microsoft OWA and EWS? Ports required for Deskpro How Deskpro uses POP3 View 125 articles
