Getting Started (18) Deskpro for HR Teams Deskpro for IT Teams 1. Personalize your helpdesk 2. Organize your departments 3. Add agents to Deskpro View 18 articles
Sales, Billing & Legal (29) Deskpro Security Deskpro Terms of Service Deskpro End-User License Agreement Deskpro Privacy Policy What limitations do the trial versions have? View 29 articles
Using Deskpro (245) Reverting Community to Feedback Making email templates brand specific How long can User open a Resolved ticket Why are some automatic Replies added as an internal Note? Where is the On Hold Action? View 245 articles
Additional Services (14) Custom Product Development On-Premise Installation & Upgrades Integrations Data Import & Migrations Best Practice Consultancy View 14 articles
Developer & Reporting (85) Report to generate ticket custom field IDs Reporting on reopened tickets Enable/Disable the legacy proxy API Reporting on linked tickets How can I specify a sub-status in stats? View 85 articles
Managing Deskpro On-Premise (125) Restore missing default avatars Providing us access to your Deskpro server that is behind a firewall (Linux) What is the difference between Microsoft OWA and EWS? Ports required for Deskpro How Deskpro uses POP3 View 125 articles
