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Ticket description and attachments on ticket level - Feature Request - Deskpro Support

When a ticket is created, the message should be treated as a ticket description and attachments as ticket attachments. Changes to the description and attachments should be possible.

Comment (1)

Jeroen van der Steen
This seems similar to https://support.deskpro.com/en/feedback/view/add-a-summary-message-type-for-tickets.

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