Skip to main content

Add "pause" and "reset" options when answering a ticket - Suggestion - Deskpro Support

When I add a new ticket, I have the options Pause and Reset under the section Billing and Time Log. I'd like to see these options as well when I'm answering a ticket, because sometimes my work is interrupted by some other work. I know I can pause the charge time in the tab Time log but this is out of sight and it delays my workflow to have to go there.

Add a comment

Please log in or register to submit a comment.

Need a password reminder?