Community
Feature Request (1109)
View all Feature RequestsRecent activity
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We would like the introduction of being able to sort these Macros alphabetically...
12D -
Currently with the reports, permissions are either on or off. It would be helpf...
1M -
It would be useful if it were possible to change the Field Type of an already cr...
1M -
Would be helpful to create a feature to mass change ticket owners through a macr...
1M
Bug Report (119)
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Hi, same here. I would prefer not to have line breaks at all. I have some short ...
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Is there any hope to improve the loading speed of the agent page? On a slow inte...
5M -
After adding a new follow up - "Invalid date" appears in the date coloumn in the...
6M -
Hi Marion, sorry to hear the feedback here. Can you give us any more specific ex...
Suggestion (106)
View all SuggestionsRecent activity
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It would be useful if there was an option to link articles and topics to a ticke...
1M -
Hello! We recently went into production with our DeskPro system and I think it ...
1M -
In fact, Deskpro's localisation features are only really useful in our situation...
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Currently, i can see tickets on user´s page in form of list Will be great to h...
2M
DPQL Reports (11)
View all DPQL ReportssRecent activity
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If you would like to report which tickets have been closed with one message from...
7M -
We can run the report below to find the percentage of tasks that we are completi...
9M -
This report gives us a count of positive, negative and neutral satisfaction rati...
11M -
This query generates a list of users who have a value for a custom field which i...
1Y