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Showing results in Community for: “Satisfaction Survey” (13)
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Customization of who the Customer Satisfaction Survey is sent to
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Ability to customize satisfaction survey questions
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Ticket feedback to be emailed to agent
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API for Satisfaction
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Add a setting to require users to provide a comment in the satisfaction survey
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Add a variable for the ticket satisfaction comments left by users
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Allow users to submit Ticket Satisfaction rating without logging into the User Portal
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Satisfaction survey reporting
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Please add ticket satisfaction criteria to the ticket search function on the Agent site
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Auto-save satisfaction ratings on the portal page
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Multiple questions in the satisfaction survey
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Add an expiry date for Customer Satisfaction Survey
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Different feedback forms for tickets from different departments