Search Labels - Deskpro Support
6 search results for "ticket actions"
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Attaching multiple files to a ticket using the attach button, not the drag and drop method
The ability to attach multiple files at once through the 'Attach' button on the ticket. Rather...
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Have a setting to make it so agents must provide a label for tickets
Like with custom fields you can 'require agent to enter a value', we would like labels to also have ...
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Forward and resolve in one step
It would be great to be able to forward a ticket to an external party and to mark it as resolved in ...
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Ticket Print Out
Is it possible to change the formatting and content of the ticket printout when you print or downloa...
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Google Snooze instead of On Hold
I'd like to report a new feature request. Google uses Snooze instead of on hold. If I set a ticket o...
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Print multiple tickets
Can we please have another action in the multi selection pop up to Print selected tickets? see atta...