Search Labels - Deskpro Support
3 search results for "access"
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How do I limit agent access to tickets by department?
One function of departments is limiting agent access to tickets. For example, you can set up your h...
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How do I restrict access to parts of my portal?
Question: I want different access restrictions to different parts of the user portal. This is the co...
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How do I set up Deskpro to have two teams of agents who can't see each other's tickets?
The best way to implement this is using departments (combined with agent permission groups) rather t...