May 29 2014

DeskPRO Build #330 Released

We are pleased to announce a new release of the DeskPRO helpdesk platform, build #330.

The following is an automatically generated list of changes in this release:

  • NEW User sources such as Google can be used to log in to the agent interface
  • NEW Google Authentication app can now target a specific Google Apps domain
  • CHANGE Custom field descriptions will have linebreaks rendered in user interface
  • CHANGE Include agents in search box when using 'change user' on a ticket
  • FIX Run order of trigger groups would display incorrectly sometimes
  • FIX Updating choice field option names
  • FIX Fix 'query' parameter on ticket filter api
  • FIX Note drafts being placed in the reply tab
  • FIX Select box filtering did not work well with diacritics
  • FIX Agent login sometimes would not redirect you to proper URL (e.g., to an open ticket)
  • FIX Google auth app
  • FIX Upgrader trying to sync custom apps as if they were native apps
  • FIX Deleting agent to a user would not delete filters and some other agent-related associations

This update has now been rolled out to all Cloud customers.

If you are using DeskPRO Download, you can update your installation from the admin interface.

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