Add Agent that Receives Feedback as Follower on the Ticket - Community / Feature Request - Deskpro Support

New Feature Request

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Add Agent that Receives Feedback as Follower on the Ticket Archived

Kris van der Starren

It would be useful to be able to add the agent that received feedback from a user (through the "Satisfaction" links and surveys) as a follower on the ticket. Currently, you can add specific agents but there's no way to say "The agent that received the feedback." Screenshot: http://snag.gy/CToMt.jpg

New Feature Request

Author: Kris van der Starren
Last update: 17 Nov 2023
Category: Tickets

Add Agent that Receives Feedback as Follower on the Ticket - Community / Feature Request - Deskpro Support

Add Agent that Receives Feedback as Follower on the Ticket Archived

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