Dashboard
- I renewed my On-Premise license and entered it, but Deskpro still says the license is expired
- Is Deskpro available through the UK public sector G-Cloud framework?
- Can you take an ACH payment (US bank transfer)?
- Can I pay you to add a feature to Deskpro?
- How do I update my billing contact details for annual billing?
Latest status changes
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… Collecting FeedbackAbility to have individual meta titles for users
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… Collecting FeedbackSearch by attachment name
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… Collecting FeedbackRound Robin Queue outside Working Hours
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… Collecting FeedbackAbility to have different working hours for different days of the week
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… Collecting FeedbackPersonalise chat ringtone for agents
Agent Guide
This guide provides an overview of how to use Deskpro as an agent to help your users.
View GuideAdmin Guide
This guide explains the details of installing, configuring and managing a Deskpro helpdesk as an Administrator.
View GuideReports Guide
This guide offers an introduction to viewing data about your helpdesk usage in the Reports feature.
View GuideVoice Guide
This guide provides Cloud customers with instructions on how to set up the Voice feature.
View Guide