Dashboard
- Agents seeing License Error even though the license hasn't expired
- I bought a license but entering the code into my On-Premise demo does nothing
- I renewed my On-Premise license and entered it, but Deskpro still says the license is expired
- Is Deskpro available through the UK public sector G-Cloud framework?
- Can you take an ACH payment (US bank transfer)?
Latest status changes
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… Collecting FeedbackGuide Subscriptions/Notifications
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… Collecting FeedbackReport row limit
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… Collecting FeedbackMore options for assigning missed calls & voicemails
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… Collecting FeedbackStop logged in users from being able to edit their name in the ticket submission form
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… ReportImport/Export of objects from the admin area, such as triggers and templates.
Agent Guide
This guide provides an overview of how to use Deskpro as an agent to help your users.
View GuideAdmin Guide
This guide explains the details of installing, configuring and managing a Deskpro helpdesk as an Administrator.
View GuideReports Guide
This guide offers an introduction to viewing data about your helpdesk usage in the Reports feature.
View GuideVoice Guide
This guide provides Cloud customers with instructions on how to set up the Voice feature.
View Guide