We are pleased to announce the release of Deskpro version 2019.8.1. This includes a handful of useful bug fixes and general improvements.CH-2655 - The V1 API browser/explorer would throw an error, causing the endpoints to appear blank and disabling the sandboxesCH-2680 - The 'real-time updates' feature when viewing tickets...

We released Deskpro v2019.8.0 today to on-premise customers to fix a critical security vulnerability. In this post, we will give you some background about the vulnerability and what we did to fix it, and what we're doing going forward.

Today we have released Deskpro v2019.8.0. This release contains an important update to fix a critical security vulnerability that affects on-premise installations. All Deskpro versions are susceptible and require updating. This does NOT affect you if you are a Cloud customer. Only on-premise customers need to take action. More information...