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Jun22
We’re delighted to announce the release of Deskpro 2018.1.5 Deskpro 2018.1.5 is a minor update including a handful of useful patches to fix up some final issues noticed after the last release earlier in the week. We recommend patching up your helpdesk to take advantage of these fixes as soon as...
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Jun18
We’re delighted to announce the release of Deskpro 2018.1.4 Deskpro 2018.1.4 includes the updates, improvements, and bug fixes listed below:
Welcome to Deskpro Support
You can get in touch with us using our Contact Us page, email us directly on support@deskpro.com or call us on 1-888-DESKPRO or (+44) 020-3582-1980. If you're an existing Deskpro customer and you have a feature request, please look through our Feedback section and vote for it, or submit it if it's not already there.
Getting Started (16)
Using Deskpro (231)
- How can I connect Deskpro to other apps that aren't yet integrated?
- How can I use Zapier with Deskpro?
- How do I prevent satisfaction survey requests being sent to particular users?
- How can I receive text alerts populated with ticket information?
- How do I best link to other portal content from guide topics?
Additional Services (15)
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Jun 22Deskpro 2018.1.5 Release
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Jun 18Deskpro 2018.1.4 Release
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Jun 14Deskpro 2018.1.3 Release
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Jun 1Deskpro 2018.1.2 Release
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May 23Deskpro 2018.1.1
- 1 New Chat full log
- 2 In Development Option to disable the Agent profile picture sync from Active Directory
- 1 New Add an option to automatically display inline responses in ticket messages and ticket notification emails
- 3 New CRM required fields need to be mandatory whenever a new user is created
- 2 New Built-in department field