Welcome to Deskpro Support
You can get in touch with us using our Contact Us page, email us directly on support@deskpro.com or call us on 1-888-DESKPRO or (+44) 020-3582-1980. If you're an existing Deskpro customer and you have a feature request, please look through our Feedback section and vote for it, or submit it if it's not already there.
Getting Started (16)
Using Deskpro (233)
Additional Services (15)
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Aug 29Deskpro 2018.2.3 Release
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Aug 13Deskpro 2018.2.2 Release
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Jul 30Deskpro 2018.2.1 Release
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Jul 18Deskpro 2018.2 Release
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Jun 22Deskpro 2018.1.5 Release
- 0 New Add a setting to require users to provide a comment in the satisfaction survey
- 0 New Add the "Automatically close ticket tabs when" option in the Admin settings so it can be set for all agents at once
- 1 New Differentiate language availability per brand
- 2 New Add the option to Insert an article into a ticket with the Article title as the text, rather than inserting the full URL.
- 0 New Option to add labels or paths to the quick search results in the portal to make it clearer what product/category an article relates to