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Jun18
We’re delighted to announce the release of Deskpro 2018.1.4 Deskpro 2018.1.4 includes the updates, improvements, and bug fixes listed below:
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Jun14
We’re delighted to announce the release of Deskpro 2018.1.3 Deskpro 2018.1.3 includes the updates, improvements, and bug fixes listed below:
Welcome to Deskpro Support
You can get in touch with us using our Contact Us page, email us directly on support@deskpro.com or call us on 1-888-DESKPRO or (+44) 020-3582-1980. If you're an existing Deskpro customer and you have a feature request, please look through our Feedback section and vote for it, or submit it if it's not already there.
Getting Started (16)
Using Deskpro (231)
- How can I connect Deskpro to other apps that aren't yet integrated?
- How can I use Zapier with Deskpro?
- How do I prevent satisfaction survey requests being sent to particular users?
- How can I receive text alerts populated with ticket information?
- How do I best link to other portal content from guide topics?
Additional Services (15)
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Jun 18Deskpro 2018.1.4 Release
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Jun 14Deskpro 2018.1.3 Release
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Jun 1Deskpro 2018.1.2 Release
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May 23Deskpro 2018.1.1
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May 21Deskpro 2018.1
- 2 New Option to disable the Agent profile picture sync from Active Directory
- 1 New Add an option to automatically display inline responses in ticket messages and ticket notification emails
- 3 New CRM required fields need to be mandatory whenever a new user is created
- 1 New Built-in department field
- 2 New Split the permission to allow agents to set a message as an agent note out of the 'Can edit/delete messages' permission