Dashboard
- Agents seeing License Error even though the license hasn't expired
- Can I pay by check?
- I bought a license but entering the code into my On-Premise demo does nothing
- I renewed my On-Premise license and entered it, but Deskpro still says the license is expired
- Is Deskpro available through the UK public sector G-Cloud framework?
- How do I remove links to Deskpro from email notifications?
- How do I limit agent access to tickets by department?
- How can I set different SLA response times for weekdays and weekends?
- How do I change the From: name used for agent notifications? I don't want the emails to appear to be "From" the user
- I'm having trouble with an error: "Connection timed out" whilst upgrading
- Can I show details for the most recent edit to a Knowledgebase article? (Old)
- How do I add a custom favicon to the portal?
- What does 'is_hold' mean in the tickets table?
- Number of times 'Downloads' have been downloaded in the user portal
- I'm receiving a 403 status when using the V2 API. How can I fix this?
Featured topics
Latest status changes
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… Collecting FeedbackLocking 'ordered by' for agents
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… Collecting FeedbackLogin cookie from other system
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… Collecting FeedbackAbility to edit the chain of ticket messages when forwarding a ticket
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… Collecting FeedbackRound Robin Permissions
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… Collecting FeedbackOption to prioritise the Reply-To header when an email is received from a specific email address