Deskpro Support
6 search results for "admin"
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Portal editor preview to render in a different tab
I'd like to be able to preview the changes I make to the templates in the User Interface portal edit...
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Allow admin to set agents offline for chat and voice
Allow admins to set agents as offline for chat and voice. E.g. an agent may forget to set themselve...
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The ability to see sites a user was on before they start a chat
To be able to see sites a user was on before they start a chat, like how you can when a user is view...
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Custom Fields for Agent Profile
Add custom fields to the agent profile. These should only be visible to individual agents and admini...
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Locking 'ordered by' for agents
The ability for an admin to set and lock the 'ordered by' option for agents so that the agents canno...
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I've lost admin permissions and I'm locked out of Deskpro On-Premise
Question: When I try to log into my admin account, I get a message that I don't have admin permissi...