Ετικέτες αναζήτησης - Deskpro Support
-
Organization users' time zone matching made easier
Hello everyone, When assigning time zones to users of organizations, Deskpro presents such a large c...
-
Custom Fields Dependent on Organization
It would be nice to be able to control which organizations see certain custom fields.
-
Multiple Organisation view access for certain Users
It would be nice for certain users to see tickets logged by other organizations. For an example, acc...
-
Option to alphabetize category list items
We have a category labeled "Branch" in our deskpro and within this category are all of the locations...
-
Parent/Child Companies
Currently a user can be a manager of a company and view the tickets via the portal. It would be goo...
-
Change Organization phone numbers to tel protocol links
User contact phone numbers are are 'tel' links and can be clicked to send the phone number to a call...
-
Show organisation avatar in ticket
it would be nice to see the organisation avatar the same way as the user avatar is shown.
-
Ability to set Parent and Child for an Organisation
At present, when viewing an organisation, you can only assign a child. It would save time & clicking...
-
Suspend organisation similar to disabling a user
We'd like to be able to suspend an organisation in a similar way to how you can disable users. This ...
-
Ticket Layout Editor for Billing
Please add 'Billing' in the Ticket Elements so the manager of the organization can view the billing ...
-
Better management of organizations and users
We have 2000+ resellers in our ERP system which are forever changed by adding new, removing old cust...
-
One customer with several organizations
I consider it is interesting the option that one customer can have several organizations, for exampl...
-
Sort order and first and last buttons
Please put a field on the user interface that is only visible to organization managers. Maybe a chec...
-
Make Deskpro recognise the organisation when it has been cc'd on an email
Make Deskpro recognise the organisation when it has been cc'd on an incoming email
-
Add a timezone field for Organizations
It would be helpful if you could assign a timezone field to an organization. Then users could inher...
-
Preferred Organization Language
Can I set the preferred language of an organization of a user? Can the language be inherited from or...
-
List of tickets on organization page
Currently, i can see tickets on user´s page in form of list Will be great to have same ticket list ...
-
Visibility of members of a child organization on organization page
It would be nice for organization CRM pages to show the members of their child organizations in the ...
-
Prevent Auto-Fill when adding a new Person or Organization
When I go to create a new Person or Organization, the auto-fill is annoying and rather than turning ...
-
Add Sort Criteria for Organizations
The sort criteria for organizations is currently limited. If you could add some extra options that ...
-
New Ticket Trigger - Set Organization
I want the Action of a New Ticket Trigger to be "Set Organization." I'd like to be able to set the O...
-
Auto-Fill causes mistake when creating users and organizations
An impact I've noticed when managing users and organizations is that some time when as an agent crea...
-
Associate tickets with other organizations
We often have resellers or vendors who open tickets on behalf of our customers. This presents a prob...
-
Organization Parents in overview table
Is it possible to display the parents of the organizations in the table and also in the ticket? Ther...
-
being able to search in Organisation's Notes
Dear Team, <br /> It would be very useful to being able to search in the Notes fields under Organis...