We are currently experiencing problems when forwarding an email to the ticket system to create a ticket for a user. Outlook uses either .eml or .msg files and deskpro only reads the .eml files. When deskpro receives a .msg file it responds with an error (invalid_fwd).
We'd like .msg files to be supported when forwarding.
Προσθήκη σχολίου
Συνδεθείτε ή εγγραφείτε για να υποβάλετε ένα σχόλιο.