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Option on tab closing after ticket reply - Community / Feature Request - Deskpro Support

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Option on tab closing after ticket reply Collecting Feedback

In ver 3.5.2 there was an option in tech interface> Settings > General Where to redirect after replying to a ticket The options where  Back to the ticket Next ticket in search Back to search listing Is there a way to add this so that when we reply the ticket won't close by default?

Comment (1)

Timo Francke
You can just uncheck "Automatically close ticket tabs when" in your profile preferences.

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