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Email replies to notes show as replies, want to be notes - Community / Feature Request - Deskpro Support

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Email replies to notes show as replies, want to be notes Collecting Feedback

We are looking for a way to make it so when an agent email replies to a note, the agent's reply is a note as well, and a reply to an actual email message is added as an email reply.

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Ξεχάσατε τον κωδικό πρόσβασης;