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Allow agents to select an approver from all registered users - Community / Feature Request - Deskpro Support

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Allow agents to select an approver from all registered users Collecting Feedback

I'd like the option for an agent to be able to select from all registered users when creating an Approval.  Currently, the templates only allow the following:


An example use case for this might be:

That a user needs access to a folder, we need to get it approved by their boss. So we would normally forward the ticket to them. Using this system we can add them as an approver.


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