Ability in triggers to select parent value - Community / Feature Request - Deskpro Support

Ability in triggers to select parent value Collecting Feedback

Amabel Watkins

In triggers, for ticket fields and statuses, you need to individually select the child value. Would save time to be able to select the parent option, and for that to mean that it includes all child options.

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New Feature Request

Δημιουργός: Amabel Watkins
Creation date: 23 Φεβ 2022
Last update: 19 Οκτ 2023
Publish date: 23 Φεβ 2022

Ability in triggers to select parent value - Community / Feature Request - Deskpro Support

Ability in triggers to select parent value Collecting Feedback

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