Zum Hauptinhalt springen

I don't want to show the author of Knowledgebase articles - Developer & Reporting / Portal Customization - Deskpro Support

I don't want to show the author of Knowledgebase articles

Autorenliste

Question:

How do I remove the author attribution for Knowledgebase articles on the portal? I don't want to show this information.

Answer:

You can do this by editing two templates. Go to Admin > User Interface > Portal > Template Editor and click on the view.html template under the 'Articles' heading. 

1. Delete the following line (line #26)

 <span style="background: url({{ avatar_url(article.person) }}) no-repeat; background-size: cover" class="agent-avatar agent-avatar-mini"></span> {{ article.person.display_name_user }}

Go to the template called articlelist/design.html

2. Delete the following line (line #9)

Posted by <span style="background: url({{ avatar_url(article.person) }}) no-repeat; background-size: cover" class="agent-avatar agent-avatar-mini"></span {{article.person.display_name_user }}

This will remove the author name when viewing an individual article or browsing a category. 

If you make a mistake editing one of the templates and there's a problem displaying those pages, just select the problem template and use Revert to default.

Hilfreich Nicht hilfreich

15 von 23 Personen fanden diese Seite hilfreich

Fügen Sie einen Kommentar hinzu

Bitte loggen Sie sich ein oder melden Sie sich an, um einen Kommentar zu hinterlassen.

Benötigen Sie eine Passwort-Erinnerung?