It would be great if we could prominently display the hours that support is provided between, and the current time.
Outside office hours, a message could be shown to explain that the team are offline and will respond when they are back in the office.
As an example:
https://stackideas.com/forums
At the top of the page and on the right they have relevant information about whether support is currently being provided.
Show support hours and current time on portal - Community / Feature Request - Deskpro Support
Show support hours and current time on portal Collecting Feedback
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