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Send a notification if an attachment is stripped out of an incoming email due to disabled file types. - Community / Feature Request - Deskpro Support

New Feature Request

18

Send a notification if an attachment is stripped out of an incoming email due to disabled file types. Collecting Feedback

Matthew Baines

We would like to use the feature that limits email attachments to specfic file types.

However if an email comes in with a disallowed file type it is processed, the file is stripped but no notification is sent to the user.

It would be handy if an email could automatically be sent to the user to let them know their attachment has not been processed.

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New Feature Request

Autor: Matthew Baines
Last update: 21.11.2019
Category: Documentation