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Option to add agent validation to fields for statuses other than resolved - Community / Feature Request - Deskpro Support

New Feature Request

1

Option to add agent validation to fields for statuses other than resolved Collecting Feedback

Bernarda Minov Petkov

Currently you can add agent validation on fields specifically when the ticket is being resolved.

It would be helpful if you were able to add this on other specific statuses and sub-statuses as well.

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New Feature Request

Autor: Bernarda Minov Petkov
Creation date: 04.10.2022
Last update: 10.11.2023
Publish date: 04.10.2022