Linked Ticket Report - Community / Feature Request - Deskpro Support

Linked Ticket Report Collecting Feedback

Edward

Open a way to allow reporting on Linked Tickets.

Kommentar (1)

Matthew Wray

vor 5 Jahren

Hi Edward, You can pull some basic linked ticket information using the report below: SELECT tickets.id, tickets.parent_ticket.subject FROM tickets WHERE tickets.parent_ticket.id <> 0 SPLIT BY tickets.parent_ticket.id Hope that's useful. If you'd like any advice on expanding the report let us know.

Fügen Sie einen Kommentar hinzu

Bitte loggen Sie sich ein oder melden Sie sich an, um einen Kommentar zu hinterlassen.

Anmelden
Registrieren

New Feature Request

Autor: Edward
Last update: 21.06.2019
Category: Tickets

Linked Ticket Report - Community / Feature Request - Deskpro Support

Linked Ticket Report Collecting Feedback

Kommentar (1)

Fügen Sie einen Kommentar hinzu

Tags