Deutsch
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Cрпски
Dansk
Eesti keel
English
English (UK)
Español
Français
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语（美国）
영어
Currently when an Agent creates a ticket, the default brand is automatically set as the brand in the new ticket form.
It would be helpful if this could be left blank but then defined as a required field (in the same way the Department select works by default).
With this workflow an Agent is required to proactively fill out the field and thus is less likely to leave it on the default brand incorrectly when another brand is required.
Fügen Sie einen Kommentar hinzu
Bitte loggen Sie sich ein oder melden Sie sich an, um einen Kommentar zu hinterlassen.