Automatically save custom field entries in the agent interface - Community / Feature Request - Deskpro Support

New Feature Request

8

Automatically save custom field entries in the agent interface Finished

April

Is it possible that when an agent chooses an option in one of the ticket fields, we no longer need to click on 'Save'? Meaning it should be automatically saved when an agent fills out any of these fields. It's an unnecessary step. Thanks

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Lara Proud

The behavior of saving custom fields has been updated to save automatically, removing the additional step of hitting save after filling out a field on a ticket in the agent interface.

New Feature Request

Autor: April
Last update: 06.02.2024
Category: Automations

Automatically save custom field entries in the agent interface - Community / Feature Request - Deskpro Support

Automatically save custom field entries in the agent interface Finished

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