Ask user for feedback when rating an article negative - Community / Feature Request - Deskpro Support
Ask user for feedback when rating an article negative Collecting Feedback
We would like to have an ability to set up a trigger / escalations for articles rated negative. At the moment this is only possible for tickets. Some user are rating articles negative and we want to ask them why, because they do not leave a comment.
Fügen Sie einen Kommentar hinzu
Bitte loggen Sie sich ein oder melden Sie sich an, um einen Kommentar zu hinterlassen.