Add option for agent to resend a chat transcript to a user - Community / Feature Request - Deskpro Support

Add option for agent to resend a chat transcript to a user Collecting Feedback

Ahmad Sahrizal

I think it will be very nice if Deskpro have feature to resend or download live chat transcript after live chat has ended. It is very useful when users ask the helpdesk to get chat transcript after live chat has ended with any reason (transcript not sent before, transcript was sent to another email, etc).

Fügen Sie einen Kommentar hinzu

Bitte loggen Sie sich ein oder melden Sie sich an, um einen Kommentar zu hinterlassen.

Anmelden
Registrieren

New Feature Request

Autor: Ahmad Sahrizal
Creation date: 06.02.2020
Last update: 06.02.2020
Publish date: 06.02.2020
Category: Chat

Add option for agent to resend a chat transcript to a user - Community / Feature Request - Deskpro Support

Add option for agent to resend a chat transcript to a user Collecting Feedback

Fügen Sie einen Kommentar hinzu

Tags