Gå til hovedindhold
Deskpro Support
Dansk
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Cрпски
Deutsch
Eesti keel
English
English (UK)
Español
Français
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语(美国)
영어
Kontakt Os
Log ind
Kender du ikke Deskpro Support?
Opret en konto
Forbliv logget ind?
Har du brug for en påmindelse om adgangskode?
Hjælpecenter
Søg etiketter
"SLAs"
Vis
Alt
Vidensbase
Nyhed
Filer
Community
mærket med
Gå
Søgeresultater
Vidensbase
0
Nyhed
0
Filer
0
Community
15
Viser resultater i Vidensbase for:
“SLAs”
(0)
Viser resultater i Community for:
“SLAs”
(15)
Department separation
2Å
Working hours taken into account in escalations OR
SLAs
to be completed by actions
5M
More control over SLA alerts
0sek.
Adding in "The user has been waiting for..." to Type list for Ticket
SLAs
6Å
Sort SLA's in admin interface
7Å
Include user message in SLA alert email
6Å
Next reply time on an SLA
3Å
Count agent note as a 'reply' for SLA measurement
2Å
Ability to have saved sets of working hours for different
SLAs
2Å
Copy SLA settings
4Å
Ability to pause an SLA
3Å
SLA Filters: set a default view
4Å
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
6M
Set triggers to run based on SLA statuses changing
6M
SLA is completed only when the second agent response when an agent creates a ticket
6M
Viser resultater i Nyhed for:
“SLAs”
(0)
Viser resultater i Filer for:
“SLAs”
(0)