Please add ticket satisfaction criteria to the ticket search function on the Agent site - Indlæg / Feature Request - Deskpro Support

Please add ticket satisfaction criteria to the ticket search function on the Agent site Report

Fusako Iwaya

I have an Agent who does not allow me to use the report function.
We would like them to be able to see a list of tickets according to their level of satisfaction with themselves, and use this as a reference for future correspondence.
For this reason, we would like to add a satisfaction level to the ticket search criteria.

Tilføj en kommentar

Log ind, eller opret dig for at skrive en kommentar.

Log ind
Opret

New Feature Request

image.png (12.09 KB)

Forfatter: Fusako Iwaya
Last update: 17. nov. 2023
Category: Tickets

Please add ticket satisfaction criteria to the ticket search function on the Agent site - Indlæg / Feature Request - Deskpro Support

Please add ticket satisfaction criteria to the ticket search function on the Agent site Report

Tilføj en kommentar

Etiketter

Bilag