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@mention a team - Indlæg / Feature Request - Deskpro Support

New Feature Request
@mention a team Community
38

@mention a team Collecting Feedback

Is it possible to @mention a team in a note?

Example we have two people in the finance team.

So far we were mentioning each one individually. Can we do @finance, so they both get the mention?

Kommentar (1)

Clint Broadhead
When filling out a note it would be extremely useful for the support team to @ mention an entire team to better elicit a response.

For example there is an issue with the website. The support team (HelpDesk) can @ mention the web site team (WebGroup) with @WebGroup which will subsequently ping every member of that team.

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Har du brug for en påmindelse om adgangskode?
New Feature Request
@mention a team Community

Etiketter

Mentions Teams
Forfatter
Errol
Creation date
27. mar. 2018
Last update
21. feb. 2019
Publish date
27. mar. 2018
Category
Functionality