Manager Approval Process - Indlæg / Feature Request - Deskpro Support

Manager Approval Process Collecting Feedback

Lenny LaRose

Please put a field on the user interface that is only visible to organization managers. Maybe a checkbox that says ‘Approved’. Another checkbox could be added to the user interface that says "Send to Manager for Approval.. When a user creates a ticket that requires their manager's approval, the ticket can be routed to the manager first, by checking the 'Send to Manager'. Then, the manager can check the 'Approved'; box and submit the ticket to the Help Desk.

Kommentar (1)

Dan Broere

10 år siden

Would love to also have this feature

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New Feature Request

Forfatter: Lenny LaRose
Creation date: 4. feb. 2014
Last update: 3. nov. 2023
Publish date: 4. feb. 2014
Category: Tickets

Manager Approval Process - Indlæg / Feature Request - Deskpro Support

Manager Approval Process Collecting Feedback

Kommentar (1)

Tilføj en kommentar

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