Add Agent that Receives Feedback as Follower on the Ticket - Indlæg / Feature Request - Deskpro Support

New Feature Request

28

Add Agent that Receives Feedback as Follower on the Ticket Archived

Kris van der Starren

It would be useful to be able to add the agent that received feedback from a user (through the "Satisfaction" links and surveys) as a follower on the ticket. Currently, you can add specific agents but there's no way to say "The agent that received the feedback." Screenshot: http://snag.gy/CToMt.jpg

New Feature Request

Forfatter: Kris van der Starren
Last update: 17. nov. 2023
Category: Tickets

Add Agent that Receives Feedback as Follower on the Ticket - Indlæg / Feature Request - Deskpro Support

Add Agent that Receives Feedback as Follower on the Ticket Archived

Etiketter