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Mewngofnodi
Newydd i Deskpro Support?
Cofrestru am gyfrif
Aros wedi mewngofnodi?
Angen atgofiad am eich cyfrinair?
Canolfan Gymorth
Chwilio Labelau
"Knowledgebase"
Dangos
Popeth
Cronfa Wybdoaeth
Newyddion
Ffeiliau
Cymuned
tagiwyd gyda
Ewch
Canlyniadau Chwilio
Cronfa Wybdoaeth
2
Newyddion
0
Ffeiliau
0
Cymuned
15
Dangos canlyniadau yn Cronfa Wybdoaeth ar gyfer:
“Knowledgebase”
(2)
I don't want to show the author for
Knowledgebase
Articles
1B
How do I set up an internal
knowledgebase
for agents only?
1B
Dangos canlyniadau yn Cymuned ar gyfer:
“Knowledgebase”
(15)
Ability to edit published
knowledgebase
articles, but keep edits as draft
6B
Allow recently created articles on KB to be marked as *NEW*
0e
Knowledge Base Article Approval Process
3B
Add metadata for
knowledgebase
articles
0e
Knowledgebase
and Downloads Navigation Improvements
7B
Agent Seperation for
Knowledgebase
Sections
0e
Network Drive/UNC path links in KB articles
8B
More powerful "convert ticket to
knowledgebase
(kb) article"
7B
View old revisions of
knowledgebase
articles
6B
Restrict
knowledgebase
categories queried when submitting tickets
7B
Restrict agent permissions to
Knowledgebase
(KB)
4B
Change the order of FAQ's
1B
Would like to see the knowledge grouping as part of the search list
5B
Change new Article Status
3B
Settings to completely hide author, date and/or number of comments from the
knowledgebase
7B
Dangos canlyniadau yn Newyddion ar gyfer:
“Knowledgebase”
(0)
Dangos canlyniadau yn Ffeiliau ar gyfer:
“Knowledgebase”
(0)