Neidio i'r brif gynnwys

Add agent permission to view \ hide Notes field. - Community / Feature Request - Deskpro Support

32

Add agent permission to view \ hide Notes field. Collecting Feedback

We have a situation where we have auditors looking at tickets - both user and agent responses. The auditor will need to have an all depts access agent account, but we'd like to hide agent to agent notes as these can contain sensitive information (passwords etc). Thanks

Ychwanegu sylw

Mewngofnodwch neu cofrestrwch i gyflwyno sylw.

Angen atgofiad am eich cyfrinair?