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Newydd i Deskpro Support? Cofrestru am gyfrif

Angen atgofiad am eich cyfrinair?
Bug Report Design Feedback
Cyflwyno Feature Request
Bug Report Design Feedback
Cymuned
Cymuned
Cyflwyno Feature Request
Bug Report Design Feedback
Teitl
Newid mewn statws
Sylwadau
Gweithgaredd
Mass change ticket owner
… Collecting Feedback
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Force ticket matching on ref. code in subject
Report 3mos Collecting Feedback
2
Action codes for time log and billing
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Round Robin Permissions
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3
Add more date variables to make it easier to create Quarterly reports
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1
Viewing tickets from different brands through the same portal
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0
Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus
… Collecting Feedback
2
Share Hidden Flags
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0
Insert KB article link/content into ticket if the search is used
Report 5mos Collecting Feedback
0
Mass Update Existing Users Language with Trigger
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0
Show more than 50 tickets in the ticket overview
Report 5mos Collecting Feedback
0
more triggers in CRM
Report 5mos Collecting Feedback
1
Preferred Organization Language
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2
I want to be able to customize the default Follow Up action type
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1
New line in chat text
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0
Simplify the values for the built-in Timezone field
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0
Making Agent Notes more Visible in Emails
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0
Allow User to see Agents Following Ticket
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0
Pending article notifications
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Agent Instigated Chat
In Development 14s Collecting Feedback
1
Icons for brands
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Option to subscribe all agents to the Knowledgebase
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Lookup Fields and Phone Validation
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Edit Warning Box
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Username Login for Users
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2
Filter Notifications
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0
When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
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0
Better visibility of absolute dates/times for tickets on user portal
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agent assign for linked tickets created from a forward
In Development 5m Collecting Feedback
0
Change default selection in chat dropdown?
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Non-agent functionality for crearting tickets from a forward
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Article agent permissions
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Ability to change the reporting widget colours
Report 1w Collecting Feedback
1
Multilevel Department
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0
Ability for customers to view ticket 'Status' in the user portal
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0
Speech recognition & Deskpro...
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Article Permissions
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Overriding Chat Widget Settings using custom departments.
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Feedback Form For "Helpful" Chats
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Increase Chat Permission Options
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Need more ticket metadata when clicking on customer
Report 9s Collecting Feedback
0
Snippet Owner
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Any way to just disply the date/time on a comment
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0
Send e-mails when a community posting has x votes
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Allow the ability to attach multiple files at once
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Allow agents to add an attachment when editing an existing message/note
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Speeding up the loading of agent's interface
Report 1h Collecting Feedback
1
Compulsory time logging
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1
Hiding Inactive users and organizations
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1
Add option for agent to resend a chat transcript to a user
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0